FAQ
Q: What if my BFF doesn't like me?
A: If your BFF isn't taking a liking to you, something has gone wrong in our manufacturing process. Please see our return/exchange policy to order a new one!
Q: Will my BFF ever ditch me for their new friends?
A: No! Your BFF is engineered to ALWAYS priotize you!
Q: Can I order a BFF to replace my real friends?
A: We don't recommend basing your customised BFF on real people, but we are 100% commited to filling the hole in your heart!
Q: My BFF is starting to change, what do I do?
A: All BFFs are programmed to show realistic and believable personality growth over time. However, if this change is causing tension between you and your BFF, please refer to the manual on how to perform a factory reset.
Q: I don't like my BFF anymore, can I return them?
A: Please refer to our return/exchange policy for information on you specific information. Just be warned, your BFF will not forget you, even if they are returned.